We help individuals, families, and businesses access up-to-date information on financial aid and government stimulus programs through an easy-to-navigate, expert-curated online portal.

Office Address

400 Rella Blvd Ste. 207-812 Montebello NY 10901

Phone Number

(844) 566-3336

Email Address

support@MyAidPortal.com

Mobile Policy

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Effective Date: May 10, 2025

At MyAidPortal.com, we are committed to safeguarding your privacy when you access our services via mobile devices. This Mobile Privacy Policy outlines how we collect, use, and protect personal information through our mobile platform, applications, and services related to stimulus aid relief and financial assistance.

1. Scope of Mobile Privacy Policy

This Mobile Privacy Policy applies specifically to the collection, use, and disclosure of information gathered when you use our services on mobile devices, including but not limited to smartphones and tablets. It covers data collected through:

  • Mobile applications developed by MyAidPortal.com

  • Mobile-optimized versions of our website

  • SMS and other mobile communication channels

  • Push notifications and in-app messages

By using our mobile services, you agree to the practices outlined in this policy.

2. Information We Collect Through Mobile Devices

We collect various types of personal information from your mobile device to provide and improve our services. The information we may collect includes:

  • Device Information: Device type, operating system, mobile carrier, unique device identifiers (such as IMEI or MAC address), and IP address.

  • Location Data: GPS data, location-based settings, and geolocation services (only if enabled by you).

  • App Usage Data: Pages viewed, time spent on each page, click interactions, and session frequency.

  • Communication Data: Information obtained when you contact us through mobile channels, including SMS and chat functions.

  • Personal Information: First and last name, email address, phone number, and any other data you provide through mobile forms or interactions.

We collect this information directly from you, through your device, or from third-party analytics services integrated with our mobile application.

3. Use of Mobile Information

We use the personal information collected through mobile devices to:

  • Provide tailored content and financial assistance updates.

  • Improve mobile functionality and optimize user experience.

  • Send alerts, notifications, and program updates (maximum of 5 messages per month).

  • Respond to your inquiries and provide customer support.

  • Monitor and analyze app usage to improve services.

Message and data rates may apply. You can opt out at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE. For help, text HELP or email us at support@MyAidPortal.com or call us at (844) 566-3336.

4. Permissions Required by Our Mobile App

Our mobile application may request the following permissions to function optimally:

  • Location Access: To provide location-specific assistance and information.

  • Push Notifications: To send alerts related to financial aid updates and service notifications.

  • Storage Access: To store preferences and app-related data on your device.

  • Camera and Photos: Only when you choose to upload documents or images relevant to financial assistance.

You can manage and revoke these permissions at any time through your device settings.

5. SMS and Mobile Messaging

By providing your mobile number and opting into our messaging program, you agree to receive updates, including stimulus aid alerts and financial assistance information.

  • Message frequency: Up to 5 messages per month.

  • Data Charges: Message and data rates may apply, depending on your mobile carrier.

  • Opt-Out: You may opt out at any time by texting STOP, QUIT, END, CANCEL, UNSUBSCRIBE.

  • Support: For help, text HELP or contact us at support@MyAidPortal.com or (844) 566-3336.

  • Privacy Assurance: No mobile information will be shared or sold to third parties/affiliates for marketing or promotional purposes.

6. Mobile Data Security

We implement robust security measures to protect your data on mobile devices, including:

  • Encryption: All data transmitted via mobile networks is encrypted using secure protocols.

  • Secure Storage: Sensitive information is securely stored and protected from unauthorized access.

  • Access Control: Only authorized personnel have access to mobile-collected data.

  • Monitoring: Continuous monitoring for potential vulnerabilities or security breaches.

Despite these precautions, please be aware that no mobile data transmission can be guaranteed to be entirely secure.

7. Third-Party Services and Integrations

Our mobile application may include integrations with third-party services for enhanced functionality, such as:

  • Payment Gateways: Securely processing any transaction if required.

  • Analytics Tools: Tracking app usage to improve performance and user experience.

  • Push Notification Providers: Sending timely alerts and updates.

We do not share your mobile data with third parties for marketing purposes. Any data processed through these integrations is done so in accordance with our strict data protection standards.

8. Children’s Mobile Privacy

Our mobile services are not designed for or directed towards children under the age of 18. We do not knowingly collect information from minors. If you suspect that a minor has provided us with personal information, please contact us immediately.

9. Location Data Usage

If you grant permission for location access, we may use GPS or similar technology to:

  • Provide location-based assistance information.

  • Offer tailored recommendations based on your region.

  • Improve service offerings relevant to your area.

You may disable location services at any time through your device’s settings.

10. Data Retention on Mobile Devices

Personal information collected through mobile interactions will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion by contacting us via the provided support channels.

11. Updates to Mobile Privacy Policy

We reserve the right to update or modify this Mobile Privacy Policy at any time. Any changes will be reflected on our website and within the mobile application. We encourage users to regularly review this policy to stay informed about how we manage mobile data.

12. Contact Us

If you have questions or concerns about our mobile data practices, please contact us at:

  • Email: support@MyAidPortal.com

  • Phone: (844) 566-3336

  • Mailing Address: 400 Rella Blvd Ste. 207-812 Montebello NY 10901

By using our mobile services, you acknowledge and agree to this Mobile Privacy Policy.

Thank you for choosing MyAidPortal.com. Your privacy is of utmost importance to us.

Stay Informed